Updating DNS Records for Your Foxpress Cloud Account Print

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Overview

If you manage your own DNS (at your domain registrar or through a service like Cloudflare), you will need to update your records to point to the Foxpress Cloud server. This article explains what to change and how.

Our Nameservers

If your domain registrar allows you to set custom nameservers, the simplest option is to point your domain to our nameservers and let us handle all DNS records for you:

  • ns1.foxpress.net
  • ns2.foxpress.net

Once your nameservers are updated, DNS for your domain (including email, subdomains, and SSL) will be managed automatically through your Foxpress Cloud account. No further changes are needed on your end.

If You Manage Your Own DNS

If you prefer to keep DNS at your registrar or use a third-party DNS provider, you will need to create or update the following records manually.

Required Records

Record Type Host / Name Value
A @ (your primary domain) 51.79.99.22
A or CNAME www 51.79.99.22 (A record) or yourdomain.com (CNAME)
A mail 51.79.99.22
MX @ (your primary domain) mail.yourdomain.com (priority 0)

Additional Domains

If your Foxpress account hosts more than one domain (addon domains or parked domains), each one needs its own A record pointing to 51.79.99.22, along with a matching www record.

Subdomains

If you use subdomains (e.g. shop.yourdomain.com, blog.yourdomain.com), create an A record for each one pointing to 51.79.99.22.

How to Check Your Records

After making changes, DNS can take up to 24 to 48 hours to fully propagate, though most updates take effect within a few hours. You can verify your records are correct using a free tool like dnschecker.org or mxtoolbox.com.

Common Issues

  • Website not loading after DNS change: DNS propagation can take time. If your site is not loading after a few hours, double-check that your A record points to 51.79.99.22 and that there are no conflicting AAAA (IPv6) records.
  • Email not working: Make sure your MX record points to mail.yourdomain.com (not a third-party provider) and that you have an A record for mail pointing to 51.79.99.22. If you use an external email service (Google Workspace, Microsoft 365, etc.), keep your MX records pointed at that provider instead.
  • SSL certificate errors: SSL certificates are issued automatically once your domain points to our server. If you see a certificate warning, it usually means DNS has not finished propagating. Wait a few hours and try again.

Need Help?

If you are unsure which records to change, or if something is not working after an update, open a support ticket and we will sort it out for you.


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